This is a guideline to assist sub-district/district offices to develop their own Standard Operating Procedure (SOP) to manage patient safety incident reporting and learning that is in line with the National Guideline for Patient Safety Incident Reporting and Learning in the Health Sector of South Africa. Sub-district/district offices can use this document as a guideline to develop their own sub district/district specific SOP by amending or choosing from the options (highlighted in red) in the sections as indicated in the guideline. 

This is a guideline to assist sub-district/districts to develop their own Standard Operating Procedure (SOP) to manage complaints, compliments and suggestions that is in line with the National Guideline to Manage Complaints, Compliments and Suggestions in the Public Health Sector of South Africa. Sub districts/districts can use this document as a guideline to develop their own district specific SOP by amending or choosing from the options (highlighted in red) in the sections as indicated in the guideline.

This is a guideline to assist hospitals to develop their own Standard Operating Procedure (SOP) to manage complaints, compliments and suggestions that is in line with the National Guideline to Manage Complaints, Compliments and Suggestions in the Public Health Sector of South Africa. Hospitals can use this document as a guideline to develop their own facility specific SOP by amending or choosing from the options in the sections as indicated in the guideline. 

This is a guideline to assist hospitals to develop their own Standard Operating Procedure (SOP) to manage patient safety incident reporting and learning that is in line with the National Guideline for Patient Safety Incident Reporting and Learning in the Health Sector of South Africa. Hospitals can use this document as a guideline to develop their own hospital specific SOP by amending or choosing from the options (highlighted in red) in the sections as indicated in the guideline.

In July 2020, a targeted testing strategy was developed to address South Africa’s testing response to COVID-19. This strategy was developed to accommodate the country’s  constrained testing capacity, to deal with the testing backlog, and to ensure that those categories of patients with an urgent clinical need were prioritised for testing. Symptomatic hospitalised patients, as well as healthcare workers, were therefore prioritised for testing.

In July 2020, a targeted testing strategy was developed to address South Africa’s testing response to COVID-19. This strategy was developed to accommodate the country’s constrained testing capacity, to deal with the testing backlog, and to ensure that those categories of patients with an urgent clinical need were prioritised for testing. Symptomatic hospitalised patients, as well as healthcare workers, were therefore prioritised for testing.

Antimicrobial resistance (AMR) poses a major threat to clinical medicine and public health, nationally and internationally. Antimicrobials are not only essential for the treatment of severe infections such as bacterial sepsis or meningitis, but also opportunistic infections that may occur in patients predisposed to infections, particularly in hospitals. Surveillance for AMR is a key component in combating antimicrobial resistance. The National Department of Health (NDoH) developed a National Action Plan (NAP) for AMR which has as one of its objectives, surveillance for AMR.